Information Technology exists to keep the College connected, secure, and equipped for digital teaching and learning. Our work supports the mission of Morris Brown by ensuring that core systems and infrastructure function reliably for faculty, staff, and students. We oversee technology resources across campus and plan for future growth through smart procurement, system maintenance, cybersecurity alignment, and network reliability.
Information Technology Services provide access and support for enterprise technology, hardware, networking, telecommunications, Microsoft 365 services, and institutionally owned computing equipment. Brightspace and Populi support is delivered in partnership with the Office of Distance Education. Together, the two units ensure operational continuity across instruction, data systems, and technology workflows.
Computing Services and Technical Support
IT manages institutionally owned computers, computer labs, software licensing, security compliance and connectivity. Technical support for college-issued devices, accounts, and Microsoft 365 is available through the Helpdesk by visiting support.morrisbrown.edu.
Brightspace and Populi Support
Learning management system assistance is led by the Office of Distance Education. IT provides system-level partnership and backend configuration support as needed. Students requiring Brightspace or Populi support can submit a helpdesk ticket and will be contacted by the appropriate office.
Telephone and Communication Services
IT manages campus phone systems, voicemail setup, number assignments, moves and troubleshooting.
Student Device Support
General guidance is available for personal laptops and mobile devices connecting to campus systems. For liability reasons, IT cannot repair or alter student-owned hardware. Students should maintain warranty coverage and understand the terms provided by the manufacturer.
Instructional equipment such as laptops, iPads or other related items may be borrowed on a limited basis. Requests must be submitted through the Helpdesk portal at support.morrisbrown.edu for review and approval. Once approved, equipment must be signed out and returned in good condition.
Equipment purchased outside of MBCIT channels may not be supported, configured, or repaired.
The MBCIT maintains the campus network, wireless access points, firewalls, email systems and core authentication services. We monitor performance and work to expand speed, coverage and reliability as the institution grows.
• Access and password support
• Network connection guidance
• Privacy and security standards
• Account troubleshooting resources
