OML 210 Conflict Resolution and Negotiation

This course aims to provide students with a comprehensive understanding of the theory
and practice of conflict resolution and negotiation within organizational settings. The
course is designed to explore various conflict resolution strategies and negotiation
techniques, equipping students with the knowledge and skills necessary to manage
conflicts constructively, resolve disputes effectively, and negotiate win-win outcomes.
By fostering communication, collaboration, and problem-solving skills, the course seeks
to enhance organizational productivity, teamwork, and collaboration.