This course delves into the psychological foundations of conflict and negotiation in
organizational and interpersonal settings. Students will explore theories of conflict
escalation, power dynamics, emotional intelligence, and communication breakdowns.
The course provides training in both traditional and contemporary conflict resolution
strategies, including interest-based negotiation, mediation, and culturally informed
approaches. Through role-play, case analysis, and simulation exercises, students develop
the skills to manage and resolve conflict constructively in diverse environments.
